Last Updated: October 25, 2026
Welcome to Weston India, your online destination for footwear, clothing, perfumes, and fragrances. We operate our official website at https://westonindia.com/.
At Weston India, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we may collect, use, store, share, and protect your information when you visit our website, browse our products, create an account, place an order, or contact our customer support team.
This Privacy Policy applies to information processed through our website and related shopping services. By using our website, you acknowledge that you have read this policy. Where consent is legally required, we will seek it as required by applicable law.
Weston India may collect the following categories of information, depending on how you use our website.
When you create an account, place an order, or contact us, we may collect:
When you purchase products from Weston India, we may process information related to your order, including:
Payments may be handled by third-party payment service providers. We do not intentionally collect or store complete payment card details, banking passwords, or UPI PINs unless a specific service lawfully requires otherwise.
When you visit our website, certain technical information may be collected automatically, depending on the website configuration and technologies in use.
This may include:
This information may help us understand website performance, troubleshoot technical issues, improve usability, and protect our services against misuse.
If you contact Weston India through email, phone, or other available communication channels, we may process the information you provide to answer your questions and resolve order-related issues.
Please avoid sending passwords, UPI PINs, OTPs, or unnecessary sensitive personal information through customer support communications.
We may use your personal information for the following purposes.
To confirm and process purchases, arrange delivery, provide order updates, manage payments, and handle cancellations, returns, replacements, and refunds.
To respond to questions about products, orders, shipping, payments, and returns, and to investigate customer complaints.
To understand how visitors use our website, improve navigation, troubleshoot errors, and make the online shopping experience more convenient.
To provide relevant information about our available products, including footwear, men's formal shoes, sneakers, boots, clothing, perfumes, and traditional attar.
Where permitted by law and subject to any required consent, we may use your contact details to send promotional messages, offers, new collection announcements, or other updates related to Weston India.
You can opt out of promotional communications at any time using the available unsubscribe option or by contacting us.
Essential communications relating to orders, payments, account security, or service requests may still be sent where necessary.
To identify suspicious activity, investigate potentially fraudulent orders, protect customer accounts, and maintain the security of our website and services.
To meet applicable legal obligations, respond to lawful requests from competent authorities, maintain necessary business records, and establish or defend legal claims where appropriate.
Depending on the circumstances and applicable law, Weston India may process personal information when necessary to fulfil an order or provide a requested service, comply with legal obligations, pursue legitimate operational and security interests where legally permitted, or obtain consent where required.
Where processing relies on consent, you may withdraw that consent subject to applicable law. Withdrawal does not invalidate processing that lawfully occurred before the withdrawal.
We aim to collect and use personal information only for purposes that are reasonably necessary and lawful.
Weston India does not sell or rent customers' personal information to third parties for their independent commercial use.
However, we may share relevant information in the following circumstances.
We may share your name, contact number, delivery address, and shipment details with courier companies and logistics providers so that they can deliver your orders.
Payment information and transaction references may be processed by payment gateways, banks, or other authorised payment service providers to complete transactions, verify payments, and process refunds.
We may work with hosting providers, website maintenance services, security providers, analytics services, and other vendors that help us operate our online store.
Such providers may access information only as needed for their authorised services and subject to applicable contractual and legal requirements.
We may disclose information where required by law, a valid legal process, a competent authority, or where reasonably necessary to protect our rights, customers, website, or property.
If our business undergoes a merger, restructuring, acquisition, or transfer, relevant information may be transferred as part of that transaction, subject to applicable privacy requirements.
We do not authorise third-party service providers to use customer information for unrelated purposes merely because they provide services to us.
Our website may use cookies and similar technologies to support website functionality, remember preferences, improve performance, and understand visitor interactions.
Cookies are small files stored on your device by a website.
Depending on the technologies enabled on our website, cookies may be used for:
You may be able to manage cookies through your browser settings or any cookie preference controls provided on our website.
Disabling certain cookies may affect some website features, including shopping cart functionality or saved preferences.
Where legally required, we will seek consent before using non-essential cookies or similar technologies.
Weston India takes reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, and misuse.
Depending on our website configuration, these measures may include access restrictions, secure hosting practices, security monitoring, and protected communication channels.
However, no method of transmitting information over the internet or storing data electronically is completely secure. Therefore, we cannot guarantee absolute security.
Customers should use strong passwords where accounts are available, keep login credentials confidential, and notify us if they suspect unauthorised access to their account.
If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to applicable legal obligations.
Retention periods may depend on:
When personal information is no longer required, we will take appropriate steps to delete it, anonymise it, or otherwise dispose of it securely, subject to applicable law and legitimate retention requirements.
Subject to applicable Indian law and the circumstances of processing, you may have the right to:
To make a request, please contact us using the details in the Contact Information section.
We may need to verify your identity before processing a request. Certain information may need to be retained where required by law or where another lawful basis applies.
We will review and respond to requests in accordance with applicable legal requirements.
Our website is intended for general shopping purposes and is not specifically directed at children.
Individuals under 18 should use the website with the involvement and supervision of a parent or legal guardian, where permitted by applicable law.
We do not knowingly seek to collect children's personal information in violation of applicable law. Where required, we will take appropriate steps to address information collected without the necessary authorisation or consent.
Parents or legal guardians who believe that a child has provided personal information inappropriately may contact us for assistance.
Our website may contain links to third-party services, payment providers, courier tracking pages, or external websites.
These third parties may operate under their own privacy policies and terms of service.
Weston India does not control the independent privacy practices of websites that we do not operate. We encourage customers to review the relevant policies before providing information to third-party services.
Depending on the services enabled on our website, we may use analytics or advertising tools to understand website usage, measure advertising effectiveness, or improve our marketing activities.
Such tools may use cookies or similar technologies to collect technical or usage information.
Where applicable, these services will be used subject to relevant consent requirements and privacy laws. We will not represent a particular advertising or analytics service as active unless it is actually configured on our website.
You may manage available cookie preferences through our website or browser settings.
Weston India and its service providers may process information using systems or infrastructure located in different jurisdictions, depending on the services used.
Where personal information is transferred or processed across borders, we will take steps required by applicable law and any relevant restrictions on such transfers.
We may update this Privacy Policy from time to time to reflect changes in our website, business operations, services, security practices, or applicable legal requirements.
Any revised policy will be published on this page with an updated revision date.
We encourage customers to review this page periodically to remain informed about how Weston India handles personal information.
Where required by law, we will provide additional notice or seek consent for material changes.
Weston India aims to handle personal information in accordance with applicable Indian privacy, data protection, consumer protection, and information technology laws, as applicable to our operations.
This includes relevant requirements under the Digital Personal Data Protection Act, 2023, and other applicable legislation and rules to the extent they are in force and apply to the relevant processing.
Nothing in this Privacy Policy is intended to remove or restrict any rights that customers have under applicable law.
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or want to raise a concern about the handling of your personal information, please contact us.
Please include a brief description of your request and sufficient information for us to identify the relevant account or order. Do not include passwords, UPI PINs, or OTPs in your message.
We will review privacy-related requests and complaints and respond in accordance with applicable law.
By using the Weston India website, you acknowledge that you have had the opportunity to read this Privacy Policy and understand how your personal information may be processed as described above.
Weston India is committed to handling customer information responsibly while providing access to our online collections of shoes, clothing, perfumes, attar, and other available lifestyle products.
Thank you for choosing Weston India.
Weston India – Your Style, Your Choice.
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